### 1. Account Rules

- Each player is allowed to have only ONE account per person. Multiple accounts will result in permanent ban.
- Account sharing is strictly prohibited. You are responsible for all activities on your account.
- Do not share your account information with anyone. We are not responsible for lost items/characters due to account sharing.
- Account trading, selling, or giving away accounts is forbidden and will result in permanent ban.
- Using automated programs, bots, macros, or any third-party software to play the game is strictly prohibited.
- Players are responsible for keeping their account secure. Use strong passwords and enable two-factor authentication if available.

### 2. Character Rules

- Character names must be appropriate and follow community guidelines. Offensive, racist, or inappropriate names will be changed or banned.
- Do not impersonate Game Masters, Administrators, or other staff members.
- Character name changes are available through the shop. Exploiting name changes is prohibited.
- Creating multiple characters to exploit game mechanics (farming, trading, etc.) is considered multi-accounting and will result in ban.

### 3. Gameplay Rules

- Respect all players. Harassment, bullying, or toxic behavior will result in warnings or bans.
- Do not use exploits, bugs, or glitches for personal gain. Report them to staff immediately.
- AFK (Away From Keyboard) farming is allowed, but excessive use may result in restrictions.
- Killing other players in PvP zones is allowed. However, excessive griefing of low-level players may result in warnings.
- Do not use any form of cheating, including speed hacks, item duplication, or stat manipulation.
- Trading items, zen, or other in-game assets for real money is strictly prohibited.

### 4. Chat Rules

- Keep chat appropriate and respectful. No profanity, racism, or hate speech.
- Do not spam messages in chat channels. Repeated messages will result in mute or ban.
- Advertising other servers, websites, or services is forbidden and will result in immediate ban.
- Do not impersonate staff members in chat or claim to be staff when you are not.
- Political or controversial discussions should be kept to a minimum. Keep the chat game-related.
- Using caps lock excessively is considered spam and may result in warnings.

### 5. Trading & Market Rules

- All trades must be conducted through the official in-game market system when available.
- Scamming other players is strictly prohibited. Report suspicious trades to staff.
- Do not use the market system to transfer items between your own accounts (multi-accounting).
- Price manipulation or market abuse may result in restrictions or bans.
- All trades are final. Make sure to verify items and prices before confirming trades.

### 6. Guild Rules

- Guild names must follow the same naming rules as character names.
- Guild leaders are responsible for their members' behavior. Guilds may be disbanded if members repeatedly break rules.
- Do not use guilds to exploit game mechanics or coordinate multi-accounting activities.
- Guild wars and PvP between guilds are allowed, but excessive harassment may result in warnings.

### 7. Donation & Payment Rules

- All donations are final. Refunds are only available in exceptional circumstances approved by staff.
- Chargebacks or payment disputes will result in immediate account ban and loss of all donated items.
- Do not use stolen credit cards or unauthorized payment methods. This will result in permanent ban and legal action.
- Donated items are bound to your account and cannot be transferred or refunded.
- Any attempts to exploit donation systems will result in permanent ban.

### 8. Reporting & Support

- Report bugs, exploits, or rule violations through the official support system.
- False reports or abuse of the reporting system may result in warnings or bans.
- Be patient when waiting for support responses. Staff handle tickets in order of priority.
- Do not publicly discuss support tickets or ban appeals. Keep these matters private.
- Provide accurate information when reporting issues. False information delays resolution.

### 9. Penalties & Enforcement

- First-time violations may result in warnings, temporary mutes, or short bans depending on severity.
- Repeated violations will result in longer bans or permanent account termination.
- Severe violations (hacking, exploiting, real money trading) will result in immediate permanent ban.
- All penalties are at the discretion of the administration. Appeals may be submitted through support.
- Ban evasion (creating new accounts after being banned) will result in IP ban and hardware ban.
- Administration decisions are final. Arguing with staff about penalties may result in additional punishment.

### 10. General Guidelines

- These rules are subject to change. It is your responsibility to stay updated on rule changes.
- Ignorance of the rules is not an excuse. All players are expected to read and follow these rules.
- Administration reserves the right to take action against any behavior deemed harmful to the community.
- Have fun and respect others. This is a game, and we're all here to enjoy it together.
- If you witness rule violations, report them. Help us maintain a fair and enjoyable gaming environment.